About Us

About Milenzio

Milenzio is an online footwear store offering elevator shoes, sneakers, boots, and everyday styles. Our collection focuses on wearable design, versatile styling, and clearly presented product options.

Choosing Your Pair

Review the product page for available colours, shoe sizes, and lift-height options. Options vary by style. Use the Size Chart link on that product's page and our Footwear Size Guide before choosing your size.

Shopping with Milenzio

Checkout is provided through Shopify, with available payment methods shown before payment.
Shipping rates, the free-shipping threshold, and estimated delivery times are explained in our Shipping Policy.
Returns and exchanges are subject to our Return & Refund Policy. Please contact us for approval before returning an item.

Business Information

Milenzio is operated by SHI TAI INTELLIGENT CREATION (HONG KONG) INNOVATIVE TRADE CO., LIMITED, a company registered in Hong Kong.

Legal business name: SHI TAI INTELLIGENT CREATION (HONG KONG) INNOVATIVE TRADE CO., LIMITED
Trading name / DBA: MILENZIO
Country of registration: Hong Kong
Business address: Workshop 60, 3/F, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong

Customer Support

Email: official@milenzio.com
Customer support hours: Monday-Friday, 09:00-18:00 HKT (UTC+8)
Website: https://www.milenzio.com

Response time: We aim to respond to customer inquiries within 1-2 business days. For an existing order, please include your order number.

For help with a product or order, please contact Milenzio.