Legal Notice

Last updated: September 20, 2026

This Legal Notice provides information about the operator of the Milenzio online store at https://www.milenzio.com.

Company Information

Legal business name: SHI TAI INTELLIGENT CREATION (HONG KONG) INNOVATIVE TRADE CO., LIMITED
Trading name / DBA: MILENZIO
Country of registration: Hong Kong
Business address: Workshop 60, 3/F, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong

Mailing / return address: Workshop 60, 3/F, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong

Contact Information

Email: official@milenzio.com
Business hours: Monday-Friday, 09:00-18:00 HKT (UTC+8)

Product Information

Milenzio is an online retailer currently focused on footwear, including elevator shoes, sneakers, boots, and other everyday styles. Our product range may expand over time to include apparel, accessories, eyewear, and other thoughtfully selected lifestyle products.

Customers should review product titles, descriptions, photos, sizing and fit information, color options, material notes, care instructions, shipping information, and return conditions before purchase.

Customer Complaints and Dispute Resolution

For a complaint about a Milenzio order, please contact official@milenzio.com and include your order number and a description of the issue. We aim to respond to customer inquiries within 1-2 business days. This does not limit any rights available under applicable law.

Milenzio is not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board unless required by applicable law. We remain committed to resolving reasonable customer complaints directly through our customer service team.

Liability for Content

We work to keep website content accurate and current. However, product descriptions, images, prices, promotions, availability, shipping estimates, colors, sizing information, and other website information may occasionally contain errors or omissions.

We reserve the right to correct errors, update information, cancel orders affected by errors, or change product availability where permitted by law.

Liability for Links

Our website may contain links to third-party websites. We do not control third-party websites and are not responsible for their content, products, services, privacy practices, or accuracy.

Copyright and Intellectual Property

Website content, product descriptions, images, graphics, layout, logos, and other materials are protected by applicable intellectual property laws unless otherwise stated.

Customers may not copy, reproduce, distribute, modify, scrape, or commercially use our content without prior written permission.

Updates

We may update this Legal Notice from time to time. Updates will be posted on this page with a revised "Last updated" date.