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Footwear sizing and fit can vary between styles. Use the size chart for the exact product you want to order.
For example, you can open the Alex product page and click its Size Chart link. Alex's chart applies to Alex; another style may use different measurements or size conversions.
Shoe size describes fit. Lift Height describes the available height-increase option for that style. Check both selections before adding the item to your cart; choosing a different lift height does not replace choosing the correct shoe size.
Follow any model-specific fit notes on the product page. If your measurements fall between sizes or you are unsure which chart measurement to use, contact us before ordering. Include the product name, your usual shoe size and sizing system, your foot measurements, and whether the measurements are in centimetres or inches.
Email official@milenzio.com. Customer support hours: Monday-Friday, 09:00-18:00 HKT (UTC+8). Response time: We aim to respond to customer inquiries within 1-2 business days.
Before ordering, please also review our Return & Refund Policy, including the requirements for trying on footwear and requesting a return.